Heute vor genau zwei Jahren wurde der erste IP-W-LAN-HotSpot in einem Passagierflugzeug als Regeldienst in Betrieb genommen.
Herzlichen Glückwunsch an Boeing, an die Lufthansa - und all die vielen Nutzer, die sich inzwischen mit diesen neuen Möglichkeiten schon vertraut gemacht haben.
Am 17. August 2006 überraschte die Firma Boeing mit der Ankündigung, den "Connexion by Boeing Service" noch in diesem Jahr einzustellen.
CHICAGO, Aug. 17, 2006 — The Boeing Company [NYSE: BA] today announced that a detailed business and market analysis of Connexion by Boeing is complete, and the company has decided to exit the high-speed broadband communications connectivity markets. Boeing will work with its customers to facilitate an orderly phase out of the Connexion by Boeing service.
"Over the last six years, we have invested substantial time, resources and technology in Connexion by Boeing," said Boeing Chairman, President and CEO Jim McNerney. "Regrettably, the market for this service has not materialized as had been expected. We believe this decision best balances the long-term interests of all parties with a stake in Connexion by Boeing."
As initially disclosed in the company’s second-quarter 2006 financial results on July 26, Boeing now expects to recognize a pre-tax charge of up to $320 million, or $0.26 per share, in the second half of 2006, of which approximately $290 million will be taken in the third quarter and the balance in the fourth quarter. The company also expects a benefit to earnings of approximately $0.15 per share starting in 2007 without further investment in Connexion. The company will update its financial guidance when it releases third quarter results on October 25.
The charge relates to writing down certain assets, payments of early termination fees and other costs related to shutting down the service. Boeing expects the majority of Connexion employees will find other jobs within the company.
Boeing acknowledged it was reviewing the Connexion business on June 26. This effort included an assessment of the market and discussions with existing customers and potential new business partners.
Am 13. Oktober 2006 erhalten alle bisher registrierten Nutzer dieses Dienstes die folgende Mail von "Connexion Customer Care [email@example.com]" zugesandt:
On August 17, 2006, the Boeing Company announced that after a detailed analysis of the Connexion by Boeing business, the company has decided to exit the high-speed broadband communications connectivity market. Boeing is now working with its customers to facilitate an orderly phase out of the Connexion by Boeing service. Passengers traveling on Internet-equipped flights will be able to use the service until it is phased out which will occur between now and the end of the year, depending on the airline. For the full text of the company’s announcement click here.
Starting on Oct. 2nd, 2006, the in-flight Internet service will be free of charge.
If you have any questions about the service termination, please review the frequently asked questions listed below. You may also contact our Customer Care Center via e-mail or telephone (information listed below) with any questions or comments.
Frequently Asked Questions
Why are you shutting down?
Although the product works well and customers who have used it have a high regard for the service, the global market for the service has not developed satisfactorily and the company has decided to discontinue offering the service.
Will the service be taken over by another company? Will the service be provided by someone else?
The Connexion by Boeing service will discontinue. There are currently no plans to transition the service to another provider.
Do I need a special promotional offer to obtain free service?
No, your existing credentials can still be used to obtain free service. You will need to enter a credit card number for user validation purposes only. Your credit card will not be charged after the service becomes free on October 2nd, 2006.
When is the last day you will have service?
The service to the commercial airlines will cease at the end of the year although individual airlines may choose to terminate the service on their aircraft prior to that date.
Will service continue to be available on advertised flights?
Passengers traveling on Connexion equipped airline flights may continue to use the Connexion by Boeing service until the end of 2006, unless an airline determines that it wishes to terminate the service earlier.
What will you do with my personal information stored in your systems?
The personal data will be stored for a time to ensure customer support can be provided and transaction history requirements met. After that time, both online data and backups will be destroyed according to industry best practices for disposal of sensitive information.
What will happen to my stored personal account information?
Any information provided to Connexion by Boeing during user registration will be under strict protection by The Boeing Company in accordance with the privacy terms and conditions of the service and will not be shared with any third party.
I have a Connexion by Boeing promotional card good for a discount, free minutes, or a free flight. Is it still valid?
You may continue to use any non-expired discount card while the service remains activated. When the free service period begins, in no event shall a combination of service discounts or free service result in a balance due to any user. Once the service is terminated, cards may not be redeemed or exchanged.